Privacy Policy

1. Information We Collect

We may collect information such as your name, email address, phone number, address, and other details when you voluntarily provide them through contact forms, enquiries, registrations, distributor applications, or other interactions with our website.

We may also automatically collect limited information such as your IP address, browser type, device information, and website usage data to help us improve website performance, security, and user experience.

2. Use of Information

We may use the information we collect for the following purposes:

• To respond to your enquiries and requests.
• To provide information about our products and services.
• To process distributor, business, or other enquiries.
• To improve our website, products, services, and customer experience.
• To send promotional or marketing communications where permitted.
• To maintain website security and prevent fraudulent or unauthorised activities.
• To comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better browsing experience.

You may disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features of our website.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers, contractors, or business partners when reasonably necessary to operate our website, provide requested services, process enquiries, maintain technical infrastructure, or comply with legal obligations.

We may also disclose information when required by law or when necessary to protect our rights, users, property, or the security of our website.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Choices

You may choose not to provide certain personal information. However, this may prevent us from responding to certain enquiries or providing particular services.

You may also opt out of promotional or marketing communications at any time by contacting us using the details provided below.

7. Policy Updates

Prabhat Tea may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or applicable legal requirements.

Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.